Setting Expectations Mastery

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Setting Expectations Mastery — Learning Path Steps

  1. Understand the importance of setting expectations
    • Clear communication
    • Alignment
    • Avoiding misunderstandings
  2. Identify the key stakeholders
    • Internal stakeholders
    • External stakeholders
    • Primary stakeholders
  3. Gather information
    • Objectives
    • Constraints
    • Requirements
  4. Define and document expectations
    • Specificity
    • Measurable
    • Realistic
  5. Communicate expectations
    • Clarity
    • Transparency
    • Two-way communication
  6. Manage and adjust expectations
    • Monitoring
    • Flexibility
    • Negotiation
  7. Evaluate and learn from the process
    • Feedback
    • Continuous improvement
    • Lessons learned