Setting Expectations Mastery — Learning Path Steps
- Understand the importance of setting expectations
- Clear communication
- Alignment
- Avoiding misunderstandings
- Identify the key stakeholders
- Internal stakeholders
- External stakeholders
- Primary stakeholders
- Gather information
- Objectives
- Constraints
- Requirements
- Define and document expectations
- Specificity
- Measurable
- Realistic
- Communicate expectations
- Clarity
- Transparency
- Two-way communication
- Manage and adjust expectations
- Monitoring
- Flexibility
- Negotiation
- Evaluate and learn from the process
- Feedback
- Continuous improvement
- Lessons learned