Frequently asked questions
Please contact us at this email address:
hello@skillai.io
- Do you offer a free trial?
- Yes! Every new subscription starts with a 3-day free trial. Your card is required upfront, but you won't be charged until the trial ends — cancel anytime before then at no cost.
- Can I cancel my subscription at any time?
- Yes, you can cancel anytime from your account settings. You'll keep full access until the end of your current billing period, and you won't be charged again after that.
- Is there a refund policy?
- Yes, we offer a refund policy within 48 hours of the initial purchase. If you are not satisfied with our service, you can request a refund within this period.
- How can I contact you for support?
- If you have any problem, do not hesitate to write to us. You can do it via email: hello@skillai.io or via Twitter (now X): @carlosovdev.